Returns & Exchanges
At Burlington Philippines, we want to ensure you are completely satisfied with your purchase. If your items don't meet your expectations, we offer a hassle-free return and exchange process within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log in to your account and navigate to your order history to select the items you wish to return or exchange.
- 2.Pack the Items
Ensure the products are in their original, unworn condition with all tags attached, and place them securely in the original packaging.
- 3.Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier partner location.
- 4.Receive Refund or Exchange
Once our quality control team inspects the returned items, we will process your refund to the original payment method or ship your replacement within 5-7 business days.
