Frequently Asked Questions

Your guide to shopping the best socks and accessories in the Philippines.

How long does shipping take within the Philippines?

Orders within Metro Manila typically arrive in 3-5 business days, while provincial deliveries may take 7-10 business days depending on the courier.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard), GCash, Maya, and Cash on Delivery (COD) for most locations nationwide.

Can I return or exchange my items?

For hygiene reasons, socks and undergarments cannot be returned unless they are defective. Other items can be returned within 7 days of receipt in their original packaging.

How do I determine my sock size?

Most of our socks are 'Free Size,' designed to fit standard adult shoe sizes. We also offer specific sizing for children's collections and specialized athletic gear.

Does Burlington offer bulk or corporate orders?

Yes, we accommodate bulk purchases for corporate gifting or uniform requirements. Please contact our customer support team for a specialized quote.

Are Burlington socks treated with antimicrobial technology?

Many of our product lines, such as the Biofresh series, feature antimicrobial properties that eliminate odor-causing bacteria for long-lasting freshness.